CUSTOMER FEEDBACK

After comparing specs and prices across platforms, I decided on this iPhone 13. On a tight budget, its condition and battery health exceeded my expectations—no scratches, smooth performance. Overall, it delivers great value and fully meets my daily needs.

— Jim

Honestly, I was so nervous about spending my savings on this, especially since money is tight right now after graduation. But I’m so relieved! This iPhone 13pro literally looks and feels brand new. The screen is super crisp, and the battery actually lasts all day, which is a lifesaver. The camera is a total game-changer for my photos, too. It was so easy to set up and runs perfectly.

— Leila

I’ve been leaning more into secondhand finds lately to keep my footprint low, so I decided to pick up this iPhone 14 pre-owned. It’s a nice, practical way to give a device a second life.

— Frey

My child needed a phone, but I didn’t want to overspend on a new one or waste time comparing listings and sellers. I chose a refurbished iPhone, and it arrived exactly as expected—clean, reliable, and problem-free

— David

ABOUT US

At ecobuyphone, we specialize in maximizing the value of every pre-owned device. By following a strict inspection and certified grading system, we provide reliable refurbished smartphones that offer both peace of mind and great value

FAQ

About warranty, returns, and exchanges.

Which products are eligible for warranty repair?

Products that are covered by the manufacturer’s warranty and show defects in materials or workmanship during the warranty period are eligible for repair. The warranty typically does not cover damage caused by misuse, accidents, unauthorized repairs, or normal wear and tear. Please refer to the warranty terms included with your product for specific details.

How to submit a product for warranty repair?

You will need to provide your purchase receipt or order number along with a detailed description of the issue to customer service. Make sure to pack the product securely to avoid any damage during shipping.

What if the service center cannot repair the product within the warranty period?

If the authorized service center cannot repair the product within the warranty period, you may be eligible for a replacement or refund, depending on the warranty policy. Please contact our customer support team immediately to discuss your options and initiate the necessary procedures.

Which cases is the warranty not provided?

Warranty service is not provided in cases of:

  • Damage caused by misuse, negligence, or accidents
  • Unauthorized modifications or repairs
  • Normal wear and tear (such as scratches, fading, or battery depletion)
  • Use of the product in conditions not specified by the manufacturer
  • Loss or damage due to shipping after purchase, unless shipped by us

Please review the warranty terms carefully to understand your coverage.

Manufacturer’s Warranty

We offer a one-year warranty and a 30-day, hassle-free return policy for complete peace of mind.

Free Shipping

We ship worldwide! Orders usually take 1-2 business days to process. During sales or holidays, please allow 2-3 business days for our warehouse to get your order ready