FEATURED PRODUCTS
iPhone
iPad
Airpods
iPhone
iPad
Airpods
Ecobuyphone specialize in maximizing the value of every pre-owned device. By following a strict inspection and certified grading system, we provide reliable refurbished smartphones that offer both peace of mind and great value
FAQ
About warranty, returns, and exchanges.
Products that are covered by the manufacturer’s warranty and show defects in materials or workmanship during the warranty period are eligible for repair. The warranty typically does not cover damage caused by misuse, accidents, unauthorized repairs, or normal wear and tear. Please refer to the warranty terms included with your product for specific details.
You will need to provide your purchase receipt or order number along with a detailed description of the issue to customer service. Make sure to pack the product securely to avoid any damage during shipping.
If the authorized service center cannot repair the product within the warranty period, you may be eligible for a replacement or refund, depending on the warranty policy. Please contact our customer support team immediately to discuss your options and initiate the necessary procedures.
Warranty service is not provided in cases of:
- Damage caused by misuse, negligence, or accidents
- Unauthorized modifications or repairs
- Normal wear and tear (such as scratches, fading, or battery depletion)
- Use of the product in conditions not specified by the manufacturer
- Loss or damage due to shipping after purchase, unless shipped by us
Please review the warranty terms carefully to understand your coverage.